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Curso Content

0 | Introduction 1 Topic
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Intro | Course description, usability and materials
1 | Purpose and field of application 6 Topics | 2 Actividades
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1 | Introduction
1.1 | General information on ISO 19011
1.2 | Background
1.3 | Scope of application
1.4 | PDCA cycle in the application of ISO 19011
Unit 1 | Supporting information
1 | Purpose and field of application
Unit 1 | Assessment
2 | Normative References 1 Topic
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2 | Normative References
3 | Terms and definitions 1 Topic | 2 Actividades
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3 | Terms and definitions
2 | Terms and definitions
Unit 3 | Assessment
4 | Principles of auditing 3 Topics | 2 Actividades
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4 | Introduction
4 | Principles of auditing
Unit 4 | Supporting information
3 | Principles of auditing
Unit 4 | Assessment
5 | Managing an audit programme 9 Topics | 2 Actividades
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5 | Introduction
5.1 | General
5.2 | Establishing audit programme objectives
5.3 | Determining and evaluating audit programme risks and opportunities
5.4 | Establishing the audit programme
5.5 | Implementing audit programme
5.6 | Monitoring audit programme
5.7 | Reviewing and improving audit programme
Unit 5 | Supporting information
4 | Managing an audit programme
Unit 5 | Assessment
6 | Conducting an audit 9 Topics | 2 Actividades
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6 | Introduction
6.1 | General
6.2 | Initiating audit
6.3 | Preparing audit activities
6.4 | Conducting audit activities
6.5 | Preparing and distributing audit report
6.6 | Completing audit
6.7 | Conducting audit follow-up
Unit 6 | Supporting Information
5 | Conducting an audit
Unit 6 | Assessment
7 | Competence and evaluation of auditors 8 Topics | 2 Actividades
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7 | Introduction
7.1 | General
7.2 | Determining auditor competence
7.3 | Establishing auditor evaluation criteria
7.4 | Selecting appropriate auditor evaluation method
7.5 | Conducting auditor evaluation
7.6 | Maintaining and improving auditor competence
Unit 7 | Supporting Information
6 | Competence and evaluations of auditors
Unit 7 | Assessment
Final considerations 1 Topic
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Conclusion | ISO 19011 Guidelines for auditing management systems
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  • ISO 19011 | Guidelines for auditing management systems

ISO 19011 | Guidelines for auditing management systems

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Content designers: Valeria Sánchez, Carmen Valenzuela

Course presenters: Ana Belén, Stephanie Phillips

Develop, establish, and manage management system audit programmes and processes, aligned to the PDCA cycle, and based on the interpretation of ISO 19011:2018 guidelines.

Videos

Exercises and activities

Downloadable materials

Lists for evaluating compliance

What will you learn

  • Evaluate, verify and follow up the conformity and compliance with the requirements established by ISO standards, legal or regulatory requirements, customer and stakeholder requirements, and the organization’s own requirements.

 

  • Confirm the effectiveness of the implementation of management systems within organizations, regardless of their size or sector.

 

  • Identify the fundamental elements for conducting opening and closing audit meetings; for drafting audit findings; and for following up on the attention and closure of findings.

 

  • Determine and evaluate risks and opportunities of the audit programs; to prevent possible failures and ensure their effective execution and continuous improvement.
Benefits
  • Learn at your own pace.
  • 100 % Online.
  • Downloadable materials and supplementary information resources.
  • Electronic certificate posting the Global Standards seal, indicating  accredited competence, recognition and curricular value.

Course Syllabus

Curso Content

0 | Introduction 1 Topic
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Unit Content
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Intro | Course description, usability and materials
1 | Purpose and field of application 6 Topics | 2 Actividades
You don't currently have access to this content
Unit Content
0% Complete 0/6 Steps
1 | Introduction
1.1 | General information on ISO 19011
1.2 | Background
1.3 | Scope of application
1.4 | PDCA cycle in the application of ISO 19011
Unit 1 | Supporting information
1 | Purpose and field of application
Unit 1 | Assessment
2 | Normative References 1 Topic
You don't currently have access to this content
Unit Content
0% Complete 0/1 Steps
2 | Normative References
3 | Terms and definitions 1 Topic | 2 Actividades
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Unit Content
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3 | Terms and definitions
2 | Terms and definitions
Unit 3 | Assessment
4 | Principles of auditing 3 Topics | 2 Actividades
You don't currently have access to this content
Unit Content
0% Complete 0/3 Steps
4 | Introduction
4 | Principles of auditing
Unit 4 | Supporting information
3 | Principles of auditing
Unit 4 | Assessment
5 | Managing an audit programme 9 Topics | 2 Actividades
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Unit Content
0% Complete 0/9 Steps
5 | Introduction
5.1 | General
5.2 | Establishing audit programme objectives
5.3 | Determining and evaluating audit programme risks and opportunities
5.4 | Establishing the audit programme
5.5 | Implementing audit programme
5.6 | Monitoring audit programme
5.7 | Reviewing and improving audit programme
Unit 5 | Supporting information
4 | Managing an audit programme
Unit 5 | Assessment
6 | Conducting an audit 9 Topics | 2 Actividades
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Unit Content
0% Complete 0/9 Steps
6 | Introduction
6.1 | General
6.2 | Initiating audit
6.3 | Preparing audit activities
6.4 | Conducting audit activities
6.5 | Preparing and distributing audit report
6.6 | Completing audit
6.7 | Conducting audit follow-up
Unit 6 | Supporting Information
5 | Conducting an audit
Unit 6 | Assessment
7 | Competence and evaluation of auditors 8 Topics | 2 Actividades
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Unit Content
0% Complete 0/8 Steps
7 | Introduction
7.1 | General
7.2 | Determining auditor competence
7.3 | Establishing auditor evaluation criteria
7.4 | Selecting appropriate auditor evaluation method
7.5 | Conducting auditor evaluation
7.6 | Maintaining and improving auditor competence
Unit 7 | Supporting Information
6 | Competence and evaluations of auditors
Unit 7 | Assessment
Final considerations 1 Topic
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Conclusion | ISO 19011 Guidelines for auditing management systems
  • DuraciĂłn:14 hours
  • Type:Requirements & Principles
  • knowledge prerequisites:Experience in the implementation of management systems
  • Access1 Year
  • Certificate:Global Standards
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Curso Content

0 | Introduction 1 Topic
You don't currently have access to this content
Unit Content
0% Complete 0/1 Steps
Intro | Course description, usability and materials
1 | Purpose and field of application 6 Topics | 2 Actividades
You don't currently have access to this content
Unit Content
0% Complete 0/6 Steps
1 | Introduction
1.1 | General information on ISO 19011
1.2 | Background
1.3 | Scope of application
1.4 | PDCA cycle in the application of ISO 19011
Unit 1 | Supporting information
1 | Purpose and field of application
Unit 1 | Assessment
2 | Normative References 1 Topic
You don't currently have access to this content
Unit Content
0% Complete 0/1 Steps
2 | Normative References
3 | Terms and definitions 1 Topic | 2 Actividades
You don't currently have access to this content
Unit Content
0% Complete 0/1 Steps
3 | Terms and definitions
2 | Terms and definitions
Unit 3 | Assessment
4 | Principles of auditing 3 Topics | 2 Actividades
You don't currently have access to this content
Unit Content
0% Complete 0/3 Steps
4 | Introduction
4 | Principles of auditing
Unit 4 | Supporting information
3 | Principles of auditing
Unit 4 | Assessment
5 | Managing an audit programme 9 Topics | 2 Actividades
You don't currently have access to this content
Unit Content
0% Complete 0/9 Steps
5 | Introduction
5.1 | General
5.2 | Establishing audit programme objectives
5.3 | Determining and evaluating audit programme risks and opportunities
5.4 | Establishing the audit programme
5.5 | Implementing audit programme
5.6 | Monitoring audit programme
5.7 | Reviewing and improving audit programme
Unit 5 | Supporting information
4 | Managing an audit programme
Unit 5 | Assessment
6 | Conducting an audit 9 Topics | 2 Actividades
You don't currently have access to this content
Unit Content
0% Complete 0/9 Steps
6 | Introduction
6.1 | General
6.2 | Initiating audit
6.3 | Preparing audit activities
6.4 | Conducting audit activities
6.5 | Preparing and distributing audit report
6.6 | Completing audit
6.7 | Conducting audit follow-up
Unit 6 | Supporting Information
5 | Conducting an audit
Unit 6 | Assessment
7 | Competence and evaluation of auditors 8 Topics | 2 Actividades
You don't currently have access to this content
Unit Content
0% Complete 0/8 Steps
7 | Introduction
7.1 | General
7.2 | Determining auditor competence
7.3 | Establishing auditor evaluation criteria
7.4 | Selecting appropriate auditor evaluation method
7.5 | Conducting auditor evaluation
7.6 | Maintaining and improving auditor competence
Unit 7 | Supporting Information
6 | Competence and evaluations of auditors
Unit 7 | Assessment
Final considerations 1 Topic
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Unit Content
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Conclusion | ISO 19011 Guidelines for auditing management systems
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